Welcome to Oud Ul Nafees — accessible from https://Oudulnafees.pk.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
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Personal Information: Your name, email address, phone number, billing and shipping addresses.
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Payment Information: Credit/debit card details or other payment method information (processed securely via our payment providers — we do not store your card details).
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Order Details: Information related to the products you purchase, your order preferences, and transaction history.
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Device Information: IP address, browser type, time zone, and browsing activity collected through cookies and analytics tools.
2. How We Use Your Information
We use the information collected to:
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Process, confirm, and deliver your orders.
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Communicate updates, respond to inquiries, and provide customer support.
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Improve our website, user experience, and product offerings.
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Send marketing or promotional messages (only if you’ve opted in).
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Comply with legal, tax, and accounting obligations.
We do not sell or rent your personal information to any third party.
3. Sharing Your Information
We only share your data with trusted service providers to ensure smooth order processing and delivery:
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Shopify: Our online store platform provider.
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Payment Gateways: For secure and verified payment processing.
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Shipping & Courier Services: To deliver your order efficiently.
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Analytics & Marketing Tools: Such as Google Analytics and Meta (Facebook/Instagram) to improve our marketing performance and customer experience.
All third parties are required to handle your data securely and use it only for the agreed purposes.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
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Remember your cart and preferences.
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Understand how visitors use our site.
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Provide relevant offers or advertisements.
You can disable cookies through your browser settings, but some features of our site may not function properly as a result.
5. Data Retention
We retain your personal and order information only as long as necessary to fulfill your order and comply with applicable laws, such as tax or audit requirements.
6. Your Rights
You have the right to:
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Request access to the personal data we hold about you.
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Ask for correction or deletion of your information.
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Withdraw consent for receiving marketing communications.
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Request details of how your data is processed.
To exercise these rights, contact us at support@oudulnafees.pk.
7. Third-Party Links
Our store may include links to external websites (such as Instagram, Facebook, or payment gateways). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.
8. Security
We use secure servers, encrypted connections (SSL), and trusted payment processors to ensure your personal information is protected from unauthorized access, alteration, or misuse.
9. Updates to This Policy
We may update this Privacy Policy periodically. All updates will be posted on this page, and the effective date will be revised accordingly.
10. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us at:
📧 Email: support@oudulnafees.pk
🌐 Website: https://Oudulnafees.pk